Privacy Policy

Angoorr Media

Effective Date: June 05, 2026 Last Updated: June 05, 2026

1. Introduction

Welcome to Angoorr Media (“Angoorr Media”, “we”, “us”, or “our”). We are a D2C growth and performance marketing agency based in India, helping direct-to-consumer brands scale through performance marketing, creative strategy, and conversion rate optimisation.

This Privacy Policy explains what personal information we collect when you visit our website [www.angoorr.media] (the “Website”), how we use it, who we share it with, and the choices you have. By using our Website, you agree to the practices described in this policy.

We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and its rules.

2. Information We Collect

a) Information you give us directly

When you fill out a form on our Website — such as a contact form, growth audit request, service enquiry, or newsletter signup — we may collect:

• Your name
• Your email address
• Your phone number
• Your company or brand name
• The service you are interested in (e.g., Paid Growth, Growth Creative, CRO, Growth Audit)
• Any message or details you choose to share with us

b) Information collected automatically

When you browse our Website, certain information is collected automatically through cookies and similar technologies:

• Your IP address and approximate location (city/region)
• Device type, browser type, and operating system
• Pages you visit, time spent, and how you found us (e.g., from an ad, search, or social media)
• Interactions with our content, forms, and buttons

c) Information from advertising and analytics tools

Our Website uses tracking tools, including the Meta Pixel (from Meta Platforms, Inc.) and web analytics tools. These tools collect information about your visit so that we can:

• Measure how well our marketing campaigns perform
• Show you relevant ads on platforms like Facebook and Instagram (retargeting)
• Understand how visitors use our Website so we can improve it

These tools may set cookies on your device and may collect data even if you do not fill out any form.

3. How We Use Your Information

We use the information we collect to:

1. Respond to you — answer your enquiries, schedule calls, and provide the services or audits you request
2. Deliver our services — manage our client relationship with you if you become a client
3. Send updates — share insights, newsletters, or offers, if you have opted in (you can unsubscribe at any time)
4. Run and measure marketing — analyse campaign performance and show relevant ads through platforms such as Meta
5. Improve our Website — understand what content works and fix what doesn’t
6. Meet legal obligations — comply with applicable laws, taxes, and lawful requests from authorities

We do not sell your personal information to anyone.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use:

• Essential cookies — needed for the Website to function properly
• Analytics cookies — help us understand how visitors use the Website
• Advertising cookies (including Meta Pixel) — help us measure ad performance and show you relevant ads on third-party platforms

Your choices: You can control or delete cookies through your browser settings. You can also manage ad preferences directly on Meta platforms via Facebook’s “Ad Preferences” settings. Please note that blocking some cookies may affect how parts of the Website work.

5. Who We Share Your Information With

We only share your information in limited situations:

• Service providers — trusted tools we use to run our business, such as our website hosting provider, form and email tools, scheduling tools, and analytics/advertising platforms (e.g., Meta). These providers can only use your data to provide services to us.
• Legal requirements — if required by law, court order, or government authority in India.
• Business changes — if Angoorr Media is ever merged, acquired, or restructured, your information may be transferred as part of that change, under the same protections.

Some of our service providers (for example, Meta) may process data on servers located outside India. Where this happens, we take reasonable steps to ensure your data remains protected in line with applicable law.

6. How Long We Keep Your Information

We keep personal information only as long as we need it:

• Enquiry and lead data — for as long as needed to respond to you and for a reasonable period afterwards for follow-up and record-keeping
• Client data — for the duration of our engagement and as required for legal, accounting, and tax purposes
• Newsletter data — until you unsubscribe

When data is no longer needed, we delete it or anonymise it securely.

7. Your Rights

Under the DPDP Act and other applicable laws, you have the right to:

• Access — ask us what personal information we hold about you
• Correction — ask us to fix inaccurate or incomplete information
• Erasure — ask us to delete your personal information, subject to legal requirements
• Withdraw consent — withdraw any consent you previously gave (e.g., unsubscribe from emails)
• Grievance redressal — raise a complaint about how your data is handled
• Nominate — nominate another person to exercise your rights in case of death or incapacity, as provided under the DPDP Act

To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable time as required by law.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information — including secure hosting, access controls, and limiting access to those who genuinely need it. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal data, we will act in accordance with applicable law, including notifying the relevant authorities and affected users where required.

9. Children’s Privacy

Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us personal information, please contact us and we will delete it.

10. Third-Party Links

Our Website may contain links to other websites (for example, client websites, social media pages, or articles). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

11. Contact Us / Grievance Officer

If you have questions about this Privacy Policy, want to exercise your rights, or wish to raise a concern, contact us at:

Angoorr Media Email: [business@angoorr.media] Address: [5A/11015 Karol Bagh, New Delhi]

In accordance with applicable Indian law, the contact above also serves as the point of contact for grievance redressal. We aim to acknowledge and resolve grievances within the timelines prescribed under applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time as our business or the law changes. When we do, we will update the “Last Updated” date at the top of this page. Significant changes may also be communicated via the Website. Your continued use of the Website after changes means you accept the updated policy.

This policy applies to the Angoorr Media website and our marketing activities. It does not replace any separate data processing terms agreed with clients in service agreements.